Thursday, February 3, 2011

The Right Way to Lodge a Complaint with an Airline

Soaring through the sky is not always a sky high experience; you could be expecting a cheerful and friendly cabin crew but it should not come as a surprise if you are disappointed. When flights at unearthly hours trouble frequent air travelers, it definitely takes a toll on the cabin crew members. It is not very common that they are impudent and terse, but they do have the skills.

Tardy responses, terse replies and unacceptable services provided by cabin crew members often leave passengers baffled and disappointed. If you ever have such an experience wherein you need to deal with a rude cabin crew member or inadequate flight amenities, and the disappointment is such that you would like to articulate your grievances, then the right way to do so is to register a written complaint against the cabin crew member, you can also get in touch with the ground office of the airlines at the airport, make a call to the helpline number of the airlines or drop in an electronic mail or a snail mail to the airlines.

When you are lodging a complaint just ensure that you mention your flight details, your seat number and be specific about your complaint. You can also send in a photo copy or scanned copy of your itinerary with your written complaint. Ensure that you follow up with the airlines if they do not respond, and may be free tickets, monetary compensation or a mere apology will bring a smile to your place.

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